Lesson 10 Quiz 0 Created on August 06, 2022 By prowineservice Lesson 10 - Handling Bad Guest Behavior Due to Alcohol Quiz on materials in Lesson 10 - Handling Bad Guest Behavior Due to Alcohol 1 / 5 Which of the following IS INCORRECT about alcohol metabolism? eating a meal speeds up the absorption of alcohol into the blood it takes the body about 20 minutes to even BEGIN TO CLEAR or detoxify alcohol men or women of greater weight should limit themselves to 1 glass of wine every 30 minutes the body usually can only clear the equivalent of 1/2 a glass of wine per hour women or men of lower weight should limit themselves to 1 glass of wine every 45 minutes Eating food SLOWS the absorption of alcohol into the bloodstream but all of the other responses are fairly accurate Eating food SLOWS the absorption of alcohol into the bloodstream but all of the other responses are fairly accurate Eating food usually slows down the absorption of alcohol in the stomach as it is mixed with other liquids and foods. 2 / 5 Which of the following should be encouraged for guests who have been overserved with alcohol? drink coffee drink plenty of water induce vomitting stop drinking and wait have more food Caffeine, more food or more water, or inducing vomiting will not help alcohol get cleared from the body faster. Only stopping the intake of alcohol and time will help clear the body. Having time for the body to clear or detoxify the alcohol is the only process for restoring sobriety. There are many myths about what a drunk guest should do to sober up but most don't help or may be harmful. Time for the body to clear the alcohol from the system is the only treatment that helps. 3 / 5 Which of the following would probably NOT be a clue or red flag that a guest has had too much to drink? aggression toward staff any crude or boisterous behavior poor balance coming back from the restroom repetitive toasts to people at the table slurring of words Raising toasts would not usually be considered a red flag for drunkenness, whereas loss of balance, aggression, boisterous behavior or slurring of words would be red flags Raising toasts would not usually be considered a red flag for drunkenness, whereas loss of balance, aggression, boisterous behavior or slurring of words would be red flags Behavior changes can be red flags of a guest who has become inebriated, but raising toasts would not usually be considered a red flag for drunkenness, whereas loss of balance, aggression, boisterous behavior or slurring of words would be red flags. 4 / 5 When confronting an inebriated guest at your establishment, it is best to involve several of your staff with the plan to handle the situation True False Not Sure Only one person should do the talking, but in the presence of several people, drunken guests are less likely to start any violence In the presence of several people, but with only one person leading, a drunken guest usually hesitates to initiate violence There should be a plan to have several staff participate to keep a drunken guest away from other guests. Be sure you know what the plan is and how to launch it. 5 / 5 Which of the following WOULD NOT be a the best action when confronting an inebriated guest? alert your manager and other staff avoid saying "no" to them don't get angry with them gently place a hand on the guest's shoulder to guide them away from other guests refrain from being aggressive with them Most are correct actions except for touching them. They may get angry when touched Yes. Refrain from touching them The situation needs to be deescalated. Refrain from touching the guest since an inebriated guest may get angry when touched by someone other than a close friend. Your score is The average score is 0% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Feedback and Go on to take the Final, end-of-the-course test