Lesson 1 – Section 3 – Show respect for the other person’s opinion
The only way to get the best out of an argument is to avoid it – If a guest expresses displeasure about the taste of a wine or even the price of a bottle or glass of wine, don’t try to contradict them even if you know for sure they would probably enjoy what they say they don’t like.
Try to agree with them or move to a different subject. If the guest seems to just be difficult and unable to be pleased by anything, focus on something positive about them. Perhaps they are “an independent thinker” when it comes to wine or they are the “sole determiner of their tastes” regardless of how others rigidly follow rules that are only meant as guidelines.