Handling Bad Guest Behavior Due to Alcohol
“At the third cup, wine drinks the man.”
From: Hokekyō Sho, a Buddhist Sanskrit text.
Yes! Some guests under your service will overdo the alcohol. You didn’t know you were overserving them because guests have wide differences in alcohol tolerances before their behavior is affected enough to be a disturbance for others or a threat to their health.
If you have ever been in the presence of a belligerent drunk person, you have to have planned how to handle the situation otherwise you may be the victim of an assault.